Delivery rates

Delivery rates

Dorothy House Hospice Care offers a standard UK delivery charge of £2.95 on all orders up to 450g in weight. Costings are then incremental dependent on weight of goods ordered, and are indicated when confirming your order in the checkout process before any transaction is completed.

When will I receive my order?
All orders are sent via Royal Mail and should be received within 7 working days of placing your order (Mon – Fri, excluding bank holidays). We aim to dispatch goods 2 working days from receipt.

Orders received after 14th December cannot be guaranteed for delivery by Christmas.

Can you deliver overseas?
All DHHC Christmas cards, calendars and diaries can be sent overseas but please be aware that delivery costs are substantially higher for this service. Shipping rates are calculated during the checkout process before any transaction is made. Please allow a lengthier delivery time to receive your purchase, and be aware that all applicable customs charges will be the responsibility of the customer.